A great article and resource, from Fast Company and John Cary, for designers (and anyone else) that works with pro-bono clients:  http://www.fastcodesign.com/1665424/10-tips-for-designers-and-anyone-else-working-pro-bono

10 Tips at a Glance:

  1. FOLLOW YOUR PASSIONS
  2. BE SELECTIVE
  3. DEFINE THE SCOPE
  4. BUDGET AND INVOICE
  5. RAISE EXPECTATIONS
  6. BECOME AMBASSADORS
  7. PROMOTE IT
  8. ENLIST OTHERS
  9. DOCUMENT THE PROCESS
  10. SPREAD THE WORD
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